Q2 2023 INDUSTRY UPDATE

• Increased demand for delivery and shipping services over the past few years, have made the demand for labor more and more unsustainable. Growing shortages of essential resources such as equipment, technology, and labor in the workplace has created tremendous difficulty among key players in the space.

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• Increased deployment of automated material handling equipment, consumer demands of data and real-time visibility, and the rising popularity of LTL within the industry are attributed to the increased growth in the industry.

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• Consumers are demanding Data and Real-Time Visibility. Amazon has been a trendsetter by altering consumer shopping expectations. The “Amazon Effect” has caused trading partners and consumers to expect constant updates on both order location and delivery windows.

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